Dmeb Privacy Policy – How Your Information Is Collected and Protected

Dmeb ("we", "us") places the highest priority on the privacy of your ("user") personal information. This Privacy Policy ("Policy") explains what information we collect when you use the dmeb.bio website and related services, how it is used, and how it is kept secure.

By using dmeb's services, you are considered to have consented to this Privacy Policy. We believe data privacy is a fundamental right of every user, and our systems are built accordingly.

Dmeb collects two types of information – what you provide voluntarily and what is collected automatically through your use of the service:

a) Information you provide:

• Name, mobile number, and date of birth (collected at registration)
• National ID number and photo (required during identity verification)
• Mobile banking number for bKash/Nagad/Rocket (for payment processing)
• Messages and information provided when contacting support

b) Automatically collected information:

• IP address and device information (OS, browser version)
• Log of which pages were visited and for how long
• Gaming History & Betting Records
• Cookies & Session Data

Dmeb uses the information it collects for the following purposes:

Dmeb does not share your information with third parties as a matter of policy. However, disclosure may occur in the following limited circumstances:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
• Game Provider: Game providers such as Pragmatic Play and Evolution may access limited user data solely for the purpose of operating their games.
• Legal authority: We may be required to disclose information pursuant to a court order or a valid request from a regulatory authority.
• Anti-Money Laundering: Information on suspicious transactions may be disclosed to relevant authorities in compliance with international AML regulations.

In the above cases, only the minimum necessary information is shared with third parties, and they are contractually bound to meet our privacy standards.

Dmeb uses multiple layers of security to protect your information. Our technical and organizational measures are outlined below:

• SSL/TLS 256-bit encryption: All data transmissions are fully encrypted.
• Firewall Protection: Advanced firewall and intrusion detection system at the server level.
• Two-Factor Authentication (2FA): Additional security for high-risk account actions.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Data Minimization: Only necessary data is retained; the rest is automatically deleted.
• Staff Training: All dmeb staff are trained to comply with data protection protocols.

The dmeb website uses cookies to improve service quality and personalize your experience. The different types of cookies are described below:

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause some features to not function properly.

As a dmeb member, you have the following data rights. Contact our support team to exercise any of these rights:

Dmeb's services are intended for users aged 18 and above only. We do not collect, nor do we intend to collect, information from anyone under the age of 18.

Age is verified at the time of registration. If we ever find that an account was created by someone under 18, that account will be closed immediately and all associated data will be deleted.

Dmeb does not retain any information beyond what is necessary. Data retention periods are outlined below:

• Account information: For as long as the account remains active, and up to 5 years after closure (for legal compliance).
• Transaction Records: Financial regulations require a minimum retention period of 5 years.
• Gaming Logs: Retained for up to 3 years for dispute resolution.
• Support Chat: Retained for up to 1 year after the issue is resolved.
• Cookie Data: 30 days to 2 years, depending on type.

Once the retention period expires, data is automatically and securely deleted or anonymized.

For any questions or concerns about our Privacy Policy, or to exercise your data rights, please get in touch with us:

• Live Chat: 24/7 live support in Bengali (fastest option)
• Email: [email protected] (responses are typically provided within 24–48 hours)
• Data Protection Officer: [email protected]

Once your identity has been verified, we will respond to your request within a maximum of 30 days.

Dmeb reserves the right to update this Privacy Policy at any time. For any significant changes:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Registered members will receive SMS or platform notifications before any major changes.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly. This policy was last updated on January 1, 2026 Last updated on.